We’re Turtl, the world’s first Revenue Content™ platform. Founded in 2015, we’re trusted by hundreds of global brands like Cisco, EY, and Deloitte. From bootstrapped beginnings to angel backing, we secured Series A funding from Octopus Ventures in 2021.

‘ What's Revenue Content™?’ we hear you ask. It’s content that doesn’t just look good; it delivers real business growth. For too long, marketers have poured money into content but struggled to prove its payoff. That’s the revenue gap – where dollars go in but results don’t come out.

Turtl closes that gap, turning content into a serious pipeline and revenue player. With Turtl, businesses invest in content with confidence, assured their effort drives real commercial returns.

But we’re not just here to help businesses grow. We’re passionate about helping our people grow too.

We now have 440+ customers and 100+ team members. So if you’re ready to embrace a new challenge, now is the perfect time to join our dynamic team.

LONDON

Our London office is located within WeWork, Spitalfields, a unique coworking space in the heart of East London's tech hub. With an open-plan space, ideal for collaborative working and networking, this is home to a broad range of teams including Marketing, Customer Success, Sales, Finance, Legal and People teams. We have on-site cafe, rooftop terrace/bar, weekly wellness and cultural events, as well as fully stocked kitchens within the building.

THE ROLE

As a Senior Designer at Turtl, you’ll play a key role in our Professional Services team, partnering with some of the big-name brands to craft high-quality, dynamic digital content. Reporting to the Design Manager, you’ll help customers unlock the full potential of Turtl’s platform, pushing creative boundaries to deliver standout digital content. You’ll work closely with our customers to ensure their Turtl Docs are visually stunning, on-brand, and delivered on time. You’ll gain a deep understanding of their objectives and translate them into designs that bring their vision to life in an exciting, impactful way.

WHAT YOU’LL DO

• Become an expert user of the Turtl software, leveraging your experience in editorial and digital content design to create best-in-class Turtl Docs for diverse B2B and B2C customers across industries such as automotive, financial and tech.
  
• Manage customer-facing professional services projects from start to finish with a consultative approach, translating client requirements into effective content solutions for various use cases (whitepapers, newsletters, survey reports). You will capture requirements, manage project timelines and implement stakeholder feedback.
  
• Track and report on project utilization rates, ensuring billable hours are properly documented and aligned with services contracts and SOWs.
  
• Collaborate within a small, close-knit team of Content Designers (supported by freelancers), understanding each team member's strengths to optimize project assignments and resource allocation.
  
• Develop close relationships with Customer Success teams to interpret internal briefs and align deliverables with Turtl's value proposition and customer expectations.
  
• Provide professional services expertise to the Turtl product team, offering client-centric insight on new functionality aligned with Turtl's objectives and roadmap, including beta-testing features before release.
  
• Support sales efforts by participating in demo calls with prospective customers, showcasing professional services capabilities and value-add offerings.
  
• Help develop and refine professional services processes, including project scoping, time tracking, change management, and client approval workflows to strengthen the team's position within the wider company.

WHO YOU ARE

• You have experience in content design within a professional services or customer-facing environment, preferably in a digital or editorial setting with billable utilization targets.
• You're experienced in scope management and can deliver high-quality work within defined parameters while identifying opportunities for additional services.
• You understand professional services delivery models and can effectively track time against project scopes while maintaining utilization targets.
• You're confident in generating innovative ideas and layouts to enhance content experiences while adhering to project scopes and customer expectations.
• You have a firm grasp of branding principles and can quickly adapt to each customer's brand guidelines, often within tight timeframes and defined service parameters.
• You can extract content from existing materials and re-imagine design elements for new formats as specified in the scope of work.
• You have a natural flair for image sourcing to meet customer briefs, with some experience in light photo editing for digital use.
• You possess excellent attention to detail with the ability to quality-check your work against service level agreements and project requirements.
• You excel at self-managing multiple customer deadlines that are often fast-paced with varying priorities, ensuring all billable time is properly documented.
• You bring a flexible, "can-do" attitude to customer engagements.
• You have or are willing to develop confidence in customer-facing situations, managing stakeholder expectations and feedback within defined project scopes.
• Prior experience presenting customer-facing sessions and workshops such as webinars, design consultations, and solution demonstrations would be advantageous for this professional services role.

WHAT WE OFFER

We offer a competitive base salary, share options within Turtl, and a generous holiday allowance of up to 25 days per year (plus bank holidays) with an extra day off for your birthday. Our benefits include private medical insurance, group income protection, life assurance, and enrollment in our workplace pension scheme. You'll also have access to our holiday trading scheme, Benefithub, Pluxee for gym discounts and wellness perks, and a range of additional savings and benefits. At Turtl, we embrace a flexible hybrid working approach, allowing you to split your time between home and our office.

EQUAL OPPORTUNITIES STATEMENT

Turtl is an equal opportunity employer and is committed to growing a diverse workforce that represents all people regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity. We encourage applications from all backgrounds and will make any recruitment or interview adjustments to ensure a comfortable candidate experience.